Master Australian retailer price match policies and save money on every purchase
6/7
Major Australian retailers
7-14 Days
Typical price match window
5-20%
Typical discount achieved
Compare prices and calculate potential savings
Your retailer will automatically determine competitors
Type: exact (exact match)
Timeframe: 7 days after purchase
Process: in_store, online
Type: beat_by_percent (5% beat)
Timeframe: 14 days after purchase
Process: in_store, phone, email
Type: exact (exact match)
Timeframe: 7 days after purchase
Process: in_store, online
Type: exact (exact match)
Timeframe: 7 days after purchase
Process: in_store, phone
Type: beat_by_amount (1% beat)
Timeframe: 7 days after purchase
Process: in_store
Type: exact (exact match)
Timeframe: 7 days after purchase
Process: online
Locate the same product at a lower price at an eligible competitor retailer
Take a screenshot, get the URL, or grab the competitor's in-store price
Visit in-store, call, email, or use online chat with your receipt and proof
Receive credit, refund, or cashback for the price difference
Take screenshots immediately. Prices change fast and retailers may question fresh screenshots.
Most retailers process price matches instantly in-store with a manager. Bring your receipt.
The sooner you process the match, the better. Most have 7-14 day windows from purchase date.
Clearance and final sale items are often excluded. Verify the competitor is eligible first.
Managers have more flexibility. If a staff member says no, politely ask for a manager.
For online processes, save email confirmations. Use them as proof if there are disputes.
Most retailers exclude these items from price matching:
Clearance Items
Final sale, floor stock, discontinued
Bundles & Specials
Multi-packs, gift sets, combo deals
Used/Refurbished
Open box, ex-display, renewed
Sometimes. JB Hi-Fi and Officeworks allow online price matching. Harvey Norman and Bunnings typically require in-store. Always check the retailer's policy first.
Ask politely for a manager. They often have discretion to approve price matches even for borderline cases. Be friendly, show your proof, and explain you value their store.
Usually no. You get points on your original purchase amount. Price matching is a gesture of good faith, but retailers still credit points on full price to incentivize loyalty.
Sometimes. Each retailer has different policies. Some allow stacking, some don't. Ask staff before starting the process to maximize your total discount.
Usually not. Most policies require identical products (same model, color, size). You can't match a different variant or older model at a lower price. The SKU must match.