See which retailers honor warranty claims. Track approval rates, resolution times, and community feedback to know your warranty support before you buy.
Avg Approval Rate
90%
Avg Resolution Time
8 days
Avg Satisfaction
4.4/5 ⭐
Claims Tracked
11k+
⭐⭐⭐⭐⭐ excellent
Approval
92%
Time
7d
Rating
4.5/5
Claims
3.5k
⭐⭐⭐⭐ good
Approval
88%
Time
9d
Rating
4.3/5
Claims
2.9k
⭐⭐⭐⭐⭐ excellent
Approval
94%
Time
6d
Rating
4.6/5
Claims
1.2k
⭐⭐⭐ fair
Approval
85%
Time
11d
Rating
4.1/5
Claims
1.6k
⭐⭐⭐⭐ good
Approval
89%
Time
8d
Rating
4.4/5
Claims
2.1k
JB Hi-Fi • 12/15/2025
Reason
Battery not holding charge
Resolution
replacement
User Rating
⭐⭐⭐⭐⭐
Bunnings • 11/20/2025
Reason
HDMI port not working
Resolution
repair
User Rating
⭐⭐⭐
Officeworks • 12/1/2025
Reason
Screen flickering
Resolution
replacement
User Rating
⭐⭐⭐⭐⭐
These retailers are known for approving warranty claims and resolving them quickly.
Solid warranty support, though approval rates and resolution times vary.
Keep your receipt — it's required for warranty claims
Register your product immediately after purchase
Take photos of any defects before submitting a claim
Read the warranty policy carefully to understand what's covered
File claims within the warranty period (usually 12 months)
Use original packaging and materials if claiming a replacement
Consider extended warranty for expensive items
Different retailers have different approval rates — shop accordingly
Accidental damage is typically NOT covered by standard warranty
Water damage claims are rarely approved unless covered explicitly
We collect warranty claim experiences from our community of thousands of buyers.
We analyze trends to calculate approval rates, resolution times, and satisfaction scores.
Use this data to choose retailers with the best warranty support for your purchases.
Warranty support quality varies dramatically between retailers. A 90% approval rate means 90% of claims get approved, but another retailer might only approve 70%. That's a huge difference when you have a defective product.
Yes! These are verified claims from PriceHound users. Each claim is documented with the product, retailer, resolution method, and user satisfaction rating.
First, check your retailer's warranty policy and claim process (details are on this page). Then contact them with proof of purchase and documentation of the defect. Some allow online claims, others require in-store visits.
You can usually appeal or escalate to the retailer's manager. Contact your state's consumer protection agency if you believe the claim was unfairly denied. Many disputes are resolved through escalation.
Yes! If you've had a warranty claim, you can share your experience to help other shoppers make informed decisions. Help build our database of real-world warranty support data.
We collect warranty feedback continuously as customers file claims. Our statistics update weekly to reflect new submissions. Older feedback has less weight in calculations.
Use warranty tracking data to make smarter buying decisions. Know exactly which retailers will support you if something goes wrong.